Shipping policy

DISCLAIMER:

We are not responsible for any import taxes and duties your country imposes. 

We are not responsible for delays caused by domestic and international holidays, bad weather, incorrect addresses, or any delays caused by the third-party shipping company. 

ONCE THE ITEM IS SHIPPED OUT, WE CAN NO LONGER PROVIDE A REFUND, PLEASE READ ALL PRODUCT DESCRIPTIONS CAREFULLY. WE HAVE NO CONTROL OVER PACKAGES ONCE THEY ARE SHIPPED. IF AN ORDER IS LOST OR STOLEN WE ARE NOT RESPONSIBLE AND YOU WILL NEED TO CONTACT YOUR SHIPPING COURRIER FOR HELP.

 

Domestic Shipping Policy

Processing Time:
All orders are processed within 1–5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.

 

International Shipping Policy

We currently ship to select international countries. Shipping fees and delivery times vary depending on the destination.

Customs, Duties, and Taxes:
Suoon is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).